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Lexmark MX321

Lexmark MX321

A ?The update for Cloud Connector could not be downloaded.? Error Appears While Lexmark Cloud Connector App Attempts to Auto-Update

Affected Products:

Color Multifunction: CX42x, CX52x, CX62x, CX72x, CX82x, CX860, CX92x, XC2326

Mono Multifunction: MX32x, MX42x, MX52x, MX62x, MX72x, MX82x, XM1342

Issue Description:

When the Cloud Connector app is launched, it attempts to update automatically to a newer version but fails. The app exits and an update error is seen in the notification center.

Solution:

Install the Lexmark Cloud Connector app manually from the Cloud app deployment.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO8838

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