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Lexmark MX321

Lexmark MX321

Smart Card users unable to authenticate after Windows Update

Issue Description:

Smart card users are unable to authenticate after installing Windows updates containing protections for CVE-2020-33764 on supported Active Directory domain controllers.

Solution:

Update your driver to the versions listed below:

  • PIV:

    PIV driver to 1.3.11 or later

  • f

    ineid: fineid driver 1.0.11 or later

  • Idemia IdMe:

    Idemia Id Me card diver 1.0.1 or later

  • IASECC:

    IASECC driver 1.0.12 or later

  • cacdriver:

    cacdriver 1.3.9 or later

  • sipdriver:

    sip driver 1.3.9 or later

  • PKI Blade Driver:

    pkibladedriver 1.0.5 or later

NOTE:

No update is needed to address this issue for HIDcresendo1150 or GemaltoIDPrime drivers.

The options to download the updated PIV driver include:

  • If with access, navigate to the package builder and download the updated package for "Smart Card Authentication PIV Driver (82S0995)"

  • For those with Lexmark Cloud Services, navigate to the Cloud Fleet Management and deploy the updated package.

If unable to update any of the drivers listed above, contact Lexmark Technical Support for further assistance.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO9057

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