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Lexmark MX622

Lexmark MX622

Poor Development On The PC Drum Leads to 1.5mm Bands at 96mm Intervals

What you will see

Light bands or blobs at the PC drum frequency (~96mm) that are about 1.5" in width.

PQ test page ( Settings > Troubleshooting > Print Quality Test Pages)


ActionYes No

Increase the toner darkness setting and reprint.

To increase toner darkness from the control panel, navigate to Settings > Print Settings > Quality Menu > Toner Darkness.

Did this resolve the issue?

Stop here.Contact Lexmark Technical Support and provide this article ID#SO8599 for reference purposes.

Contacting Lexmark

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
When calling for support, you will need the following:

  • Printer model
  • Printer serial number
  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


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