The user is unable to load one hundred sheets of paper or more into the multipurpose feeder (MPF) because of the feeder plastic bail.
Load paper in two smaller stacks or lift the bail as shown in the image below.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO7140
Adjusting the guides when loading paper and specialty media on the multipurpose feeder can result in trouble‑free printing.
Remove paper that is stuck in the multipurpose feeder to continue printing.