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Lexmark MX622

How to Configure Lexmark Devices to Work on Common Access Card (CAC) Using PIV Certificate

Affected Products:

Single-Function / Multifunction Products: Click here to view the products that are affected.

Lexmark Configuration Bundles/Install:

These instructions will allow Lexmark MFP’s to use PIV certificates on a CAC in compliance with the DOD’s CAC modernization directives

.

To understand more about the DOD’s CAC Modernization directives, go to Lexmark’s CAC Modernization Page at https://www.lexmark.com/en_us/solutions/government/cac_modernization.html .

Note: The MPFs will not support a Mixed Environment. The MFP will either support the PIV or the CAC cert, not both on the same device. The user roll out will need to coincide with printer configurations.

The following must be done to switch to the PIV certificates on the CAC:

  1. Install PIV card driver

  2. Update Secure/PKI Email apps

  3. Remove/Stop CAC driver

Click on the corresponding eTask model

that applies to your device and follow the instructions.

eTask Model

Lexmark Printer Model

App Levels Required

eTask 5 and 6

MS82x, MS62x, MX82x, MX72x, MX62x, MX52x, MX42x, CS92x, CS82x, CS72x, CS62x, CX82x, CX86x, CX52x, CX92x

PIV Card Driver 1.3.8 or greater Secure Email 2.1.11 or greater

eTask 4 (s2)

MS812, MX610, MX611, MX6500, MX6500e, MX710, MX711, MX810, MX811, MX812, CX510

PIV Card Driver 1.3.8 or greater Secure Email s2_1.4.9 or greater

eTask 4 (s3)

CS510, MS610, MS810, MX410, MX510, MX511

PIV Card Driver 1.3.8 or greater Secure Email s3_1.4.9 or greater

eTask 3

X54x, 6500, X74x, X792, X95x, C74x, C792, C925, C950

PIV Card Driver 1.3.8 or greater PKI Email 4.1.3 or greater

eTask 2+

X46x, X65x, X73x, X86x, T656

PIV Card Driver 1.3.9 or greater

eTask 1

X64x, X78x, X94x


eTask 5 AND 6 Instructions

Note:

Click here

to view eTask 5 AND 6 printer models.

  1. Download Configuration Files here: eTask-5,6_ModernizationBundle.zip (Important!Do not extract this file)

  2. On the Lexmark device embedded web server page (EWS):

Click Import Configuration > Click Import > Click Browse > Browse the eTask-5,6_ModernizationBundle.zip

> Click Import.

Note:

It may take several minutes to upload.

  1. Click Apps on the device main webpage.

  2. Verify the PIV Card Driver 1.3.8 is installed and in a 'Running

    '

    state and

    the CAC Smart Card Driver is 'Stopped'

    as presented in the image below.

eTask 4 (s2) Instructions


Note:
Click here

to view eTask 4 (s2) printer models.

  1. Download the Configuration Files at eTask-4s2_ModernizationBundle.zip.

    (Important!Do not extract this file)

  2. On the Lexmark device embedded web server page (EWS):

Click Import Configuration Files > Click Import > Click Browse > Browse to the directory that contains the

eTask-4s2_ModernizationBundle.zip

> Click Import.

  1. Verify the PIV driver was installed and the CAC driver was stopped.

  2. Return to Settings:

Click Apps > Click Apps Management > Scroll down to find the CAC and PIV Drivers > the drivers should be set as follows:

  • The CAC Driver should be stopped/grayed out

  • The PIV Driver should be running (not grayed out)

eTask 4 (s3) Instructions


Note:
Click here

to view eTask 4 (s3) printer models.

  1. Download the Configuration Files at eTask-4s3_ModernizationBundle.zip.

    (Important!Do not extract this file)

  2. On the Lexmark device embedded web server page (EWS):

Click Import Configuration Files > Click Import > Click Browse > Browse to the directory that contains the

eTask-4s3_ModernizationBundle.zip

> Click Import.

  1. Return to Settings:

Click Apps > Click Apps Management > Scroll down to find the CAC and PIV Drivers > the drivers should be set as follows:

  • The CAC Driver should be stopped/grayed out

  • The PIV Driver should be running (not grayed out)

eTask 3 Instructions


Note:
Click here

to view eTask 3 printer models.

  1. Download the .zip files at eTask-3_Modernization_apps.zip. Extract the .zip file to access the two files that are necessary: eTask-3_PIV_CardDriver-1.3.8 and eTask-3_PKI-Email-4.1.3.fls.

  2. On the Lexmark device embedded web server page (EWS), click Device Solutions:

a. Click Solutions eSF.

b. Click Install.

c. Browse the eTask-3_PIV_CardDriver-1.3.8.fls, then

Click Start Install.

d. Make sure to also browse the updated eTask-3_PKI-Email-4.1.3.fls,

then Click Start Install.

  1. Verify the PIV driver was installed and the CAC driver was stopped.

  2. Return to Settings:

Click Apps > click Apps Management > scroll down to find the CAC and PIV Drivers

  1. Make sure that the CAC Smartcard Driver is 'Stopped'and the PIV Smartcard Driver is 'Running'.

  2. Click on the PIV Smartcard driver and make sure that the 'PIV-enabled CAC card compatibility mode' is checked.

eTask 2+ Instructions


Note:
Click here

to view eTask 2+ printer models.

These devices do not support digital signing of email with a PIV certificate on a CAC. If you require this functionality, please contact your Lexmark Account Manager. If you do not know who your Lexmark Account Manager is please visit https://www.lexmark.com/en_us/solutions/government/cac_modernization.html.

  1. Download PIV Driver at eTask-2+_AuthtokenPIV-1.3.9

  2. On the Lexmark device embedded web server page,

    click Device Solutions:

  3. Make sure to Stop/Disable the CAC Smart Card Driver

  • Check the CAC Smartcard Driver and click Stop, then make sure that the State shows as Stopped.

  • PIV Smart Card Driver = Running

eTask 1 Instructions


Note:

Click here

to view eTask 1 printer models.

These models do not support PIV authentication with a CAC. Please contact your Lexmark Account Manager for more information.

If you do not know who your Lexmark Account Manager is, please visit

https://www.lexmark.com/en_us/solutions/government/cac_modernization.html


Additional Information:

IMPORTANT!

Should you need further support, please contact our Technical Support Center.

DOD CONUS Support

1-800- Lexmark (539-6275) Option 1, Option 2, Option 2. For additional information please contact your Lexmark Account Manager. If you do not know who your Lexmark Account Manager is, please visit

https://www.lexmark.com/en_us/solutions/government/cac_modernization.html

.

DOD OCONUS SUPPORT

OCONUSSolSup@lexmark.com

to open new cases or ask for updates. For additional information please contact your Lexmark Account Manager. If you do not know who your Lexmark Account Manager is, please visit

https://www.lexmark.com/en_us/solutions/government/cac_modernization.html

.

LEGACY ID: HO4137

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