Lexmark MX622
A "poor fuse grade" print quality defect occurs when the following paper settings are used to resolve a paper jam issue:
A sample image is shown below. The issue is more prevalent when the printer is within a cold and ambient environment.
To resolve this issue, ensure that the appropriate paper settings for each tray are set to comply with the media being used.
Step
Action
1
Tap Settings on the control panel, then go to Paper > Tray Configuration.
2
Select the appropriate paper type currently loaded on the tray and tap Save.
3
Should the issue persist, tap Settings > Paper > Media Configuration > Media Types.
4
Adjust the media texture setting to Rough and the paper bail setting to Heavy. This setting also slightly increases the fusing temperature.
For example, Plain- Texture (Rough) and Weight (Heavy)
5
Click Submit and perform a test print.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO8529