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Lexmark MX622

Lexmark MX622

Card Copy App Produces Garbage Output

Affected products



in the title section above.

What you will see

In using the Card Copy app, garbage copies are printed when doing successive card copies.


Perform a Power-On Reset (POR) by manually switching the printer OFF for a minute then powering it back ON. This will get rid of the error to continue using the printer.

Should the issue persist, update the printer firmware to the latest version.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


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