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Lexmark MX622

Lexmark MX622

Scan to application additional escalation requirements

Additional requirements

Before proceeding, make sure to fill out the Main escalation information requirement and gather the Scan applications primary escalation requirements.

Before proceeding with these requirements, make sure that the is already gathered.

Requirement and relevanceHow to obtain

Application version used

Info is used for simulation and analysis.

End-user provided

Printer Connectivity

Info is used for simulation and analysis.

Specify whether USB or Network connection is used.

Screenshots for specific error messages (if any)

Info is used for simulation and analysis.Info is used for simulation and analysis.

Utilize the Print Screen feature.

USB-based Push scan logs

Note:  This is required for older devices only.

Info is used for simulation and analysis.

Contact Lexmark Technical Support for assistance.

LEGACY ID: FA1008

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