Affected products
Click
Properties
in the title section above. Item description
Double and shingled paper feeds with non-lift plate trays.
What else is known:
- LED is flashing
- EWS status is showing 'Not Ready"
- Potential 200.05F paper jam, front door A message; the rate for this type of jam is 1/37,000 on average.
Recommendations
Remove the stack of paper from the tray, fan the paper, reload it into the tray, and retest.
See xref_SO7166_xref for other potential remedies.
Utilize the MPF.
Explanation
These trays utilize a single-stage paper separation system, which comprises a pick system that uses a simple plastic dam. The lack of a secondary separation mechanism makes this feed system slightly more prone to this issue.
Still need help?
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Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8553