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Lexmark MS421

Printer does not retain the original or customized hostname after firmware update

Issue description

After updating the printer firmware, without any user intervention, the device hostname is switched to a 'DHCP-<printer IP address>' format.

As an example, a device with an IP address and having a hostname set to 'PrinterABC', after a firmware update, the hostname will change from 'PrinterABC' to ‘DHCP-’.


Although not a Lexmark issue, a firmware fix is available for this issue in EC xxxxx.051.050 or newer firmware release found in the Lexmark Support site.

Note:  The 'DHCP-<printer IP address>' hostname is a valid hostname.

If the issue persists, search for more information related to this issue or contact support for further assistance.


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