Skip to Content Information Center
Lexmark MS421

Lexmark MS421

Hostnames in HTTP/FTP Proxy Setting Does Not Work

Affected Products:

Multifunction: Lexmark eTask printers and MFPs Models released 2016 and beyond

Issue Description:

Some setups require the printer to connect to a proxy server in order to access the internet for applications such as Scan to Email or FTP. If the value set in the HTTP/FTP proxy is a hostname, this may not work.


Firmware versions lower than 073.229 does not support using hostnames in this field. In order to resolve this, a one-time manual firmware update will need to be done on these affected printers. They can be updated to version .073.229, or the latest release in the Lexmark support site.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Firmware Version


Was this article helpful?