When you power the printer On, it displays a 221.91 paper jam error message on a multifunction product (MFP) or a 200.91 paper jam error on a single-function product (SFP). The error messages are usually observed after replacing the toner cartridge or clearing a prior paper jam when media is left in the multipurpose feeder tray (MPF).
Remove stacked media on the MPF tray when replacing the toner cartridge or clearing a prior paper jam issue.
This procedure will prevent any media from getting in the paper path caused by unintentional picks from the MPF.
LEGACY ID: SO8491