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Lexmark MS421

Lexmark MS421

200.05 Paper Jam When Printing Duplex from MPF

Affected products

Click

Properties

in the title section above.

What you will see

A 200.05 paper jam error appears on the printer display when printing duplex from the Multipurpose feeder (MPF).


NOTE:

  • A simplex print job will not post an error but it will pick multiple sheets of paper from the MPF.
  • Pick issues from the MPF are expected to happen when the printer reaches more than 50k sheet count.

Solution

Performing these steps below will fix the issue:

Step 1. Flex, fan, and straighten the paper stack to prevent sheets from sticking together.

Step 2. If the issue still persist, use tray 1 or other tray options.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need the following:

  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


LEGACY ID: SO8535

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