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Lexmark MS421

Lexmark MS421

Premature Bin Full Error Message

Affected products

Click

Properties

in the title section above.

Issue description

When a document goes through the output bin, a premature bin full error message appears even if the bin is far less than the declared capacity and printing is stopped.

Other issues encountered when the error code appears:

  • Users are directed to empty the standard output bin.
  • It is observed that the paper stack in the standard bin is curled
  • Once user clears the paper stack, printing continues

Recommendations

PreventionDescription

Clearing the output bin

This is one of the easiest way to clear the error message on the printer.


Note:
If the curl continues for succeeding sheets after printing is resumed, the machine will again declare a Bin Full condition prematurely.

Flip the media stack over in the tray source.

This procedure aims to move the exposed surfaces of the media stack to the bottom of the tray, thereby reversing the L-curl direction.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need the following:

  • Affected printer model/'s

  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


LEGACY ID: SO8573

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