After updating eSF applications on a printer, the printer becomes unresponsive.
Symptoms may include:
Power off the printer for a few seconds and power it back on.
On the printer EWS, verify that all expected eSF applications are shown and are in the Started or Enabled state.
LEGACY ID: SO8854
This article shows the information required to escalate eSF apps‑related issues.
Updating the firmware and eSF applications on printers enrolled in Cloud Fleet Management