Double and shingled paper feeds with non-lift plate trays.
The following are also observed:
Remove the stack of paper from the tray, fan the paper, reload it into the tray, and retest.
Utilize the MPF.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO8553
Adjust the paper guides and make sure that paper is loaded properly to avoid misfeeds.
Know which precautions to take and how to position the printer when you are adding optional trays.