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Lexmark CX920

Lexmark CX920

Hangs when scanning 60-pages or more duplex pages

Issue description

Customer updated the firmware of the printer to FW81..205 and printer hangs when scanning 60-pages or more duplex pages.

Solution

Update the firmware to FW81..215 or higher. Code change was implemented in the Embedded Solutions Framework to fix a deadlock that caused this problem.

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