Single-Function: CS720, CS725, CS727, CS728, C4150, CS820, CS827, C6160, CS921, CS923, CS927 and C9235
Multifunction: CX725, CX727, XC4140, XC4143, XC4150, XC4153, CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160, XC8163, CX920, CX921, CX922, CX923, CX924, CX927, XC9225, XC9235, XC9245, XC9255 and XC9265
Software / Solution: Solutions Composer v2.9.113
When a user runs the Lexmark Solution Composer (SoCo) multi-send workflow using the following file formats; DOCX, RTF or TXT, the resolution is changed to 300 dpi.
The printer is functioning as designed (FAD) and 300 dpi is the optimal setting for searchable documents.
Unlike optical character recognition (OCR) file formats, searchable documents (DOCX, RTF, TXT and Searchable PDF or Compressed PDF) are automatically optimized to 300 dpi even if the graphical user interface (GUI) setting is set to 150 dpi.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer serial number
LEGACY ID: SO8443