Table of contents
Issue description
Printing documents in an environment with low humidity can cause issues with print quality. One of the issues described are random white spots seen all over the page of a printed document.
| | |
| Printed images with random white spots |
Recommendation
To prevent the
white spots
from occurring, make sure that the printer is located in an area that follows the recommended operating environment and power requirement specifications.- Temperature: 50 to 86
°
F (10 to 30°
C) - Humidity: Relative humidity is 15 to 85%
For areas that have low humidity, it is advised to use a humidifier to avoid experiencing this issue.
NOTE: A humidifier is a device that increases humidity (moisture) in a single room or an entire building.
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Contacting Lexmark
If you need additional assistance, please go to the Lexmark Support site, type in your printer's model and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8388