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Lexmark CX923

Lexmark CX923

Incorrect Supply Information

Issue description

When checking the printer supply information, either by printing the printer Device Statistics report or via the printer display, the supply level is incorrect (specifically to the Black Photoconductor).

Solution

Update the printer firmware to the latest version.

Refer to the Firmware Upgrade Instructions for steps on how to update the printer firmware.

LEGACY ID: SO8874

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