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Lexmark CX923

32.00 Unsupported cartridge error

Issue description

The 32.00 Unsupported cartridge error appears on the Lexmark XC9225 home screen upon printer boot up.

Solution

Make sure the printer is using the correct toner cartridge part number.

Note:  The part number for the Lexmark XC9225 printer varies per geo, please refer to the local ordering information for geo-specific part numbers.

If the issue persists, search for more information related to this issue or contact support for further assistance.

LEGACY ID: TE932

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