The printer displays a 900.00 firmware error when the customer uses the ADF scanner in copying with the following specifications:
- Content Type on "PHOTO" (Settings > Copy > Copy Defaults)
- Copy from on "Mixed Sizes"
- Color on "Auto"
Note: Scanning from ADF is working correctly. Scanning and copying from the flatbed are fine.
Update the firmware to the XX.070.217 version or higher.
Refer to xref_HO550_xref for the steps.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer serial number
LEGACY ID: SO8909