Affected Products:
Multifunction: CX92x
Issue Description:
The printer displays a 900.00 firmware error when the customer uses the ADF scanner in copying with the following specifications:
- Content Type on "PHOTO" (Settings > Copy > Copy Defaults)
- Copy from on "Mixed Sizes"
- Color on "Auto"
Note: Scanning from ADF is working correctly. Scanning and copying from the flatbed are fine.
Solution:
Update the firmware to the XX.070.217 version or higher.
Refer to Checking the latest Lexmark printer firmware for the steps.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8909