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Lexmark CS921

Lexmark CS921

455.23 Paper Jams Due To Paper Media or Finisher Bracket Issues

Issue Description:

When printing, a 455.23 paper jam occurs, caused by a paper curl or swelling of the paper.


  1. Check condition of the paper. If there is curl or swelling of the paper, then replace the paper in the tray.

  2. Remove the media, flip it over, and reload it into the tray on its opposite side.

  3. If the issue persists, contact Lexmark Technical Support for further assistance.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model

  • Printer serial number

  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)