Skip to Content Information Center
Lexmark CS921

Lexmark CS921

Lexmark CS|CX92x: Incorrect Supply Information

Affected Products:

Single-Function: CS92x, C9235

Multifunction: CX92x, XC9225, XC9235, XC9245, XC9255,XC9265

Issue Description:

When checking the printer supply information, either by printing the printer Device Statistics report or via the printer display, the supply level is incorrect

(specifically to the Black Photoconductor).

Solution:

  1. Update the printer firmware to version CXTMH.070.201 or a xref_RE257_xref level.

  2. Refer to xref_HO550 _xref for the steps.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

LEGACY ID: SO8874

本文章有帮助吗?
Top