Affected products 
Click
Properties
in the title section above.
Issue description
When using the Scan Center app and one of its destinations is having an IR alert, the application will not be able to scan nor print jobs.
Solution
Ensure that the remote destination is in a ready state. Print jobs will proceed once the IR alert has been resolved.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8607