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Replacement parts escalation requirements

Before proceeding, make sure to fill out the Main escalation information requirement.

Gather the primary requirement for replacement parts issues.

Requirement and relevanceHow to obtain

Photo of the original part

 

The information is important to show the comparison with the received part.

Technician/customer provided

Photo of the received part

 

The information is important to show the comparison with the original part.

Technician/customer provided

Part label (original and received)

 

The information is very important in sorting the parts inventory.

Technician/customer provided

Source of FRU

 

The information is very important in sorting the parts inventory.

Technician provided

LEGACY ID: FA870

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