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Error codes or messages escalation requirements

Before proceeding, make sure to fill out the Main escalation information requirement.

Gather the primary requirement for error codes/messages issues.

Requirement and relevanceHow to obtain

The complete error code and error message from the control panel

 

The information is used for analysis.

Technician/customer provided

Secondary crash code

 

The information is used for analysis.

Technician/customer provided

Occurrence of the error or message

 

The information is used for analysis.

Technician/customer provided

LEGACY ID: FA870

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