Affected products
Click
Properties
in the title section above.What you will see
These are some of the QR code issues for Android/iOS and Google Drive.
- Using the native iOS WebView has been observed to fail when it loads the Authorization portal.
- If Google detects an embedded user-agent during the Google Drive oAuth flow from the Authorization Portal, it will reject the oAuth request.
NOTE: This has been observed with both Android and iOS native WebViews.
Explanation
WebViews are not supported. If WebView is used, then the user is probably using a QR code reader app.
Some QR code reader apps have options for launching the web page in a browser instead of a WebView, while other apps don't have this option.
Recommendation
- From the QR code reader app, launch the page of the QR code in a browser (Chrome or Safari) instead of using WebView.
- If the QR code reader app does not have an option for launching the page of the QR code in a browser, switch to a different QR code reader app that will open a web browser.
- Should the issue persist, refrain from using a QR code reader app and launch any browser. Manually input the address or copy the URL of the QR code to the clipboard and paste into the browser's address bar.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Name and version of the solution
Affected printer model/'s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8608