Affected products
Click
Properties
in the title section above.
Overview
When configuring Cloud Authentication in the embedded web server(EWS) and the domain is not specified, the configuration page will not load.
NOTE: This issue is not reproducible when accessed via Firefox or Chrome.
Solution
Instead of accessing the hostname only, use hostname with domain or the IP address.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8616