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Lexmark CX725

Lexmark CX725

How to Configure the Lexmark CX72x and CX82x Series MFP to Work with the Google Drive App

Affected Products:

Multifunction: CX725, CX727, CX820, CX825, CX860, XC4140, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163

Overview:

This article provides an example walk-thru procedure for configuring the Google Drive app and it offers some suggestions for common connection failures.

Before You Begin:

  • Verify the device has a

    HDD

    before downloading and installing

    Google Drive

    App.

  • Obtain the printer's IP address so you can access the printer's EWS, i.e., http://printer_IP_Address.

  • Verify that you know your username, e-mail address and password to your established Google account.


Creating a Local Account and Assigning Permissions

  1. Create a Local Account. EWS path: Settings > Security> Local Accounts > User Name/ Password.

  2. Enter User information.

    This should include:

    • Name

    • Username (e.g., lxksoftware)

    • E-mail

    • Password

    • Confirm password

  3. Set Access Controls by

    r

    emoving the checkmark
    for Google Drive to set access controlto public. EWS path: Settings > Security> Manage Permissions > Apps > Google Drive.

  4. Allow access to the Google Drive app on your local account group permissions (in this example =

    Admin

    )

    1. Navigate to Settings > Security > Manage > Groups/Permissions.

    2. Double-click Admin.

    3. Confirm

      or place a checkmark next to Google Drive.

  5. Login to the printer using your Local Account, and continue to the next section that describes registering the device with Google.

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Initiating device registration for Google Drive:

  1. After logging into the MFP with your Local Account, open Google Drive.

  2. Register your Google account to the printer.

  3. Choose to send the instructions via e-mail or print them.

  4. Register this printer with your Google account.

    Follow the link, e.g., https://www.google.com/device, and where it says, "Enter the code displayed on your device", type in the code seen in

    Step 2

    , and then click Next.

  5. Again, login to the printer using your local account, open Google Drive and get started.

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Connection Failures:

  • If User is unable to log in to the app, with a Google Drive message that says, "Authentication Failed," then the Access Control may be applied to the app. Confirm this is unchecked as seen in

    Step 3

    above.

  • If User is unable to log in or launch the app, with a message that says, "Login Failed. Please re-enter you credentials," then:

    • Verify the correct user username and password login credentials.

    • If using LDAP/Active Directory log-in method, make sure those settings are properly configured.

  • If Google Drive says, "Unable to authenticate.Please check the network configuration and connection or contact you system administrator."

    or

    , the app tries to launch but reverts back to the Home Screen then:

    • Verify the correct HTTP Proxy IP Address is set. Location:Settings > Network/Portsand then look under HTTP/FTP Settings.

    • Verify and confirm that no firewalls are blocking HTTP/HTTPS traffic.

Additional Information:

  • xref_PU59709_xref

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Name and version of the solution

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LEGACY ID: HO4020

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