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Lexmark CX727

FTP Scan Log is printed even when fax transmission log is set to 'Do Not Print Log'

Issue description

When using the “Fax Forward to FTP” function on the printer, the FTP scan log is printed after the scanned document is sent.

This happens even though the Fax transmission log is set to “Do Not print log” as shown in image (A), as well as on the FTP Admin Controls’ transmission log settings shown in image (B).

The fax function is taking the transmission log default value set on the e-mail scan log settings.

Solution

Updating the printer firmware will fix the issue. Please contact Lexmark Technical Support to acquire the latest firmware.

You may download the latest firmware on our website, Lexmark.com.

LEGACY ID: SO8104

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