After a printer driver installation on Windows 8 or 10 computers, the automatic driver setup installs/adds the printer driver and sets incorrect paper settings. Hence, when printing documents, several issues are seen on the printer such as slower printing speed, and/or the printer keeps posting to change printer paper type.
Manually changing the driver paper settings to the required paper type will fix the issue. Follow these steps below to change the settings.
|Media type set in the printer driver after installation
2012 released printer:(MS/MX_31x_41x_51x_61x_71x _81x_91x, CS/CX_31x_41x_51x)
|Open the printer driver preferences on the computer, and set the paper type to "Plain Paper" (Default).
| 2016 released printer: (CS/CX_72x_82x_860, C6160, XC6152, XC8155, XC8160
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NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue; e.g., name and version of solution, problem description, and affected printer models.
The support agent may request additional information.
LEGACY ID: SO8282