Affected Products:
Multifunction: CX725, CX727, XC4140, XC4143, XC4150, XC4153, CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163
Solution: xref_DR23605&locale=EN&userlocale=EN_US_xref (English version)
Issue Description:
A scan profile created using Scanback Utility with paper size set to A4 results in A5 output.
This can be seen in both the file (.pdf) and printed format.
Solution:
A PE-released version of firmware xx.022.078, or later, is available that addresses the issues described above.
Please contact Lexmark Technical Support and reference this article ID# SO7981 to inquire about obtaining this firmware.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
Firmware version
LEGACY ID: SO7981