Lexmark CX/CS8xx_72x and XC/Cxxxx: Changes in the Print Quality Pages After Updating from FW2 to FW3

Single-Function: CS720, CS725, CS727, CS728, C4150, CS820, CS827 and C6160

Multifunction: CX725, CX727, XC4140, XC4143, XC4150, XC4153, CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163

One of the changes that you will notice when you update your printer’s firmware (FW) level from FW2 to FW3 is the name and location of the Print Quality Samples. This document describes these changes.

Note:

The Print Quality Pages are useful for diagnosing various print quality issues with your printer. The level of detail they provide can help you to determine the cause of the issue.

• The menu name "Print Quality Pages" is replaced with "Basic Print Quality Samples".
• Location: In FW2, it is located under 'Settings-Reports'. In FW3, it will be in a new location – 'Settings-Troubleshooting'
  • FW2
    
  • FW3
    
• Fewer pages/less toner consumption; only the pages necessary for typical customer-level print quality troubleshooting are included. A ruler chart is also added to identify the source of repeating defects.
  • FW2
    
  • FW3
    

Have the following available when calling Lexmark Technical Support;

• Printer model(s)

• Printer serial number

• Software / Solution

LEGACY ID: FA1151