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Lexmark XC4150

Lexmark XC4150

Missing Letters "o" & "a" That Use Umlaut Symbols

Issue Description:

Letters that use umlauts are omitted from wörds(w rds) on a printed page. This appears to be more common when using fonts other than New Times Roman and results can vary based on your font's pitch or size.

For example, letters ö and ä entirely void from words.


Try a different font and font pitch for troubleshooting purposes. Otherwise, a PE-released version of firmware PP.021.065 RIP, or greater, is available to address this issue. Please contact Lexmark Technical Support and reference this article ID#to inquire about obtaining this firmware.


You may be asked to escalate this issue to verify both causation and your printer's configuration settings.


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