Affected Products:
Single-Function: CS720, CS725, CS727, CS728 and C4150
Multifunction: CX725, CX727, XC4140, XC4143, XC4150 and XC4153
Issue Description:
When powering the printer On, it displays the 912.81 error code on the home screen.
Solution:
Make sure that the USB cable from the RFID option cable is plugged into the USB port at the back of the printer.
If the cable is unplugged, power Off the printer, plug the RFID option cable into the USB port and power it back On.
(A)USB cable from RFID Option tray connected to the USB printer's port
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8347