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Lexmark MX611

Lexmark MX611

Delayed Fax Send is Not Working with Multifunction Printers (MFPs)

What you will see

The Delayed Send date is off by one full day versus the orignal date set via the operator panel.

For example, a fax scheduled to send 5/21 at 12:58 p.m. actually appears as 5/22 at 12:58 a.m. in the fax queue.

Affected products

This issue was first seen on an MX310de, however, other MFPs that share similar firmware architecture may exhibit this issue.

Fix

Firmware LW50.SB2.P555, or greater addresses this issue. Check your printer's current firmware level and update your printer's firmware as necessary. Visit support.lexmark.com and select your printer to locate the latest firmware version available.

Related articles

Resource Guide to Fax Troubleshooting Topics and Other Fax Related Information (Dec.'09) for a list of optional fax topics.

Still Need Help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.


NOTE:
When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7934


Audience: Lexmark and Support Partners

Additional information

See xref_TE363_xref to check for firmware availability; otherwise, contact your next level of support to obtain firmware specific your customer's printer model.

LEGACY ID: SO7934

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