What you will see
When using Scan to Network through the printer’s Control Panel screen, you may find that there no option exists to select single-page or multi-page TIFF.
- To choose the file type in Scan to Network from the Control panel screen, navigate through: Scan to Network > Scan Settings > Send As > select TIFF (at this point, the single-page or multi-page options are not available) > press the check mark.
- Single-page or multi-page options are available when sending PDF, Secure PDF, and other PDF types.
Explanation and suggested workaround
This is functioning as designed. The single-page and multi-page TIFF sending is not an option that you can find on all scan workflows (i.e., e-mail, FTP, network) if you are using the printer’s Control panel user interface.
Should you need to send multi-page TIFF, Lexmark recommends that you use the printer’s Embedded Web Server (EWS).
Still need help?
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO7887