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Lexmark MX718

Lexmark MX718

900.15 Firmware Error when Setting Up Fax Over IP

What you will see

A 900.15 firmware error appears on the control panel when setting Fax over IP (FOIP) Trace Level value to 7. See sample image.


NOTE:
This setting is located on the printer’s embedded web server (EWS) > Settings > Fax Settings > Analog/T.38 Fax Setup > Fax Transport set to T.38 > VoIP Settings > Trace Level.

To enter the printer EWS, open a browser (e.g.,Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and enter the printer IP address.

Recommended action

To prevent this error, do not change the Trace Level to any other value. Make sure it remains at default setting 0.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

Additional information may be requested by the support agent.

LEGACY ID: SO7550

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