What you will see
The IPDS jobs are sent and printed successfully from the AS400 machine; however, the printed pages are not stapled. This happens even when settings in the IPDS Output Bin Mapping are set correctly and stapling is configured in the Print File.
Affected printers
This issue applies to the following Lexmark models with the firmware code EC2 or below:
NOTE: An x denotes any number within a given printer model series.
Recommended solution
Update the printer’s DLEfirmware code to EC3 or the latest.
To obtain this version, please contact your next level or support or Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.
NOTE: DLE base and engine codes are not bundled. Please make sure that the engine code matches the base code.
Explanation
The IPDS finishing options are supported starting with the EC3 firmware.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7598