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Lexmark MX710

Lexmark MX710

`Replace Cartridge? Option Is Missing in E-mail Alert Setup List

What you will see

The Replace Cartridge email alert option, found on the Embedded Web Server (EWS) – Settings – Email Alert Setup – View Supplies – Toner Cartridge, is not available on the following devices with firmware P479 or below.

Printer with P480 or higherPrinter with P479 or below
Click Images to Enlarge

This email alert option sends an email when a cartridge requires replacement.

See to view steps to check your printer’s firmware code level.

Affected products

This applies to the following monochrome Lexmark models:

  • MS31x
  • MS41x
  • MS510
  • MS61x
  • MS71x
  • MS81x
  • MS91x
  • MX310
  • MX410
  • MX51x
  • MX61x
  • MX71x
  • MX81x
  • MX91x

An x denotes any number within a given printer model series.

Recommended solution

For this option to be available, update the printer’s firmware to PE Release code P480 or higher.

To obtain this version, please contact Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.


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