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Lexmark MX718

Lexmark MX718

Lexmark MX71x & MX81x ? The Quality of the Fax Being Sent Is Grainy

Overview

When using a Lexmark MX710, MX711, MX810, MX811, or MX812 to send faxes; the fax recipient might report that the fax quality is grainy or pixilated.

Recommended solution

You can adjust the device’s Fax Resolution in order to improve the quality of a fax being sent. To do this:

  1. On the touch screen, press

    .

  2. Touch Settings.

  3. Touch Analog Fax Setup.

  4. Touch Fax Send Settings.

  5. Find Resolution and touch the left or right arrows to adjust the value.
    NOTE:
    You can change the resolution from Standard to up to 600dpi (Ultra Fine).

  6. When done, touch Submit to store the setting and then hit the home button.

Still need help?

Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3865_xref.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: TE554

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