Affected Products:
Color:
Single-Function: C4150, CS310, CS317, CS410, CS417, CS510, CS517,
Multifunction: CX310, CX317, CX410, CX417, CX510, CX517, XC2130, XC2132, XC4140, XC4143, XC4150, XC4153, XC6152, XC6153
Mono:
Multifunction: MX310, MX317, MX410, MX417, MX510, MX511, MX517, MX610, MX611, MX617, MX710, MX711, MX717, MX718, XM1145, XM3150, XM5163, XM5170, XM5263, XM5270, XM7155, XM7163, XM7170, XM7263, XM7270
Issue Description:
Settings for NTP are not cleared after Factory Reset or Out of service erase. The out of service wipe should erase the value of the NTP server.
Fix:
A PE-released version of firmware .xx.P703, or greater, addresses this issue. Please contact Lexmark Technical support and provide this article ID#SO8432 to the support agent when requesting this firmware.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8432