What you will see
When using Scan to Network through the printer’s Control Panel screen, you may find that there no option exists to select single-page or multi-page TIFF.
NOTES:
- To choose the file type in Scan to Network from the Control panel screen, navigate through: Scan to Network > Scan Settings > Send As > select TIFF (at this point, the single-page or multi-page options are not available) > press the check mark.
- Single-page or multi-page options are available when sending PDF, Secure PDF, and other PDF types.
Explanation and suggested workaround
This is functioning as designed. The single-page and multi-page TIFF sending is not an option that you can find on all scan workflows (i.e., e-mail, FTP, network) if you are using the printer’s Control panel user interface.
Should you need to send multi-page TIFF, Lexmark recommends that you use the printer’s Embedded Web Server (EWS).
Still need help?
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NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO7887