Skip to Content Information Center
Lexmark MX710

Lexmark MX710

eForms additional escalation requirements

Before proceeding, make sure to fill out the Main escalation information requirement and gather the Lexmark Document Distributor‑based apps primary escalation requirements.

Additional requirements

Requirement and relevanceHow to obtain

FDD file

Note:  Obtain the actual form file used.

This shows the activation conditions, formatting, field maps, etc.

End-user provided

Sample data

This contains data that will be merged with the FDD file.

End-user provided

Note:  This is usually in .txt format, but may also be a .prn file depending on the app used.

Correct output sample

Used to verify how a correct output looks.

Obtain a scanned copy of the correct output.

Incorrect output sample

This shows how the output looks like when the FDD file is merged with the sample data.

Obtain a scanned copy of the incorrect output.

LDD Forms Printer Configuration screenshots

This shows how the Form Printer is configured.

  1. Go to http://<loadbalancerIP:9780/lmc to open the LMC.

  2. Log in using valid credentials.

    • Default Username: admin
    • Password: admin
  3. Click on the e‑forms tab, on the left‑hand pane select Form Printers, and then on the lower-left pane select Configuration.

  4. Select the affected Form Printer, and then click Edit.

  5. Take screenshots of the configuration. Make sure to capture all settings.

Formset Configuration

This shows how the Formset is configured.

  1. Go to http://<loadbalancerIP:9780/lmc to open the LMC.

  2. Log in using valid credentials.

    • Default Username: admin
    • Password: admin
  3. Click on the e‑forms tab, on the left‑hand pane, select the affected formset.

  4. Take screenshots of the configuration. Make sure to capture all settings.

LEGACY ID: FA1056

Was this article helpful?
Top