How to Configure the Lexmark CX72x and CX82x Series MFP to Work with the Google Drive App

Multifunction: CX725, CX727, CX820, CX825, CX860, XC4140, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163

This article provides an example walk-thru procedure for configuring the Google Drive app and it offers some suggestions for common connection failures.

• Before you begin

• Creating a local account and assigning permissions

• Initiating device 'MFP' registration with Google

• Connection failures

Before You Begin:

• Verify the device has a

  HDD

  before downloading and installing

  Google Drive

  App.

• Obtain the printer's IP address so you can access the printer's EWS, i.e., http://printer_IP_Address.

• Verify that you know your username, e-mail address and password to your established Google account.

Creating a Local Account and Assigning Permissions

1. Create a Local Account. EWS path: Settings > Security> Local Accounts > User Name/ Password.

   



2. Enter User information.

   
   This should include:

   • Name

   • Username (e.g., lxksoftware)

   • E-mail

   • Password

   • Confirm password



3. Set Access Controls by

   r

   emoving the checkmark for Google Drive to set access controlto public. EWS path: Settings > Security> Manage Permissions > Apps > Google Drive.
   



4. Allow access to the Google Drive app on your local account group permissions (in this example =

   Admin

   )

   

   1. Navigate to Settings > Security > Manage > Groups/Permissions.

      

   

   2. Double-click Admin.

      

   

   3. Confirm

      or place a checkmark next to Google Drive.

      



5. Login to the printer using your Local Account, and continue to the next section that describes registering the device with Google.

   

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Initiating device registration for Google Drive:

1. After logging into the MFP with your Local Account, open Google Drive.

   



2. Register your Google account to the printer.

   



3. Choose to send the instructions via e-mail or print them.

   
   



4. Register this printer with your Google account.

   Follow the link, e.g., https://www.google.com/device, and where it says, "Enter the code displayed on your device", type in the code seen in
   Step 2

   , and then click Next.

   



5. Again, login to the printer using your local account, open Google Drive and get started.

   
   

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• If User is unable to log in to the app, with a Google Drive message that says, "Authentication Failed," then the Access Control may be applied to the app. Confirm this is unchecked as seen in

  Step 3

  above.

• If User is unable to log in or launch the app, with a message that says, "Login Failed. Please re-enter you credentials," then:

  • Verify the correct user username and password login credentials.

  • If using LDAP/Active Directory log-in method, make sure those settings are properly configured.

• If Google Drive says, "Unable to authenticate.Please check the network configuration and connection or contact you system administrator."

  or

  , the app tries to launch but reverts back to the Home Screen then:

  • Verify the correct HTTP Proxy IP Address is set. Location:Settings > Network/Portsand then look under HTTP/FTP Settings.

  • Verify and confirm that no firewalls are blocking HTTP/HTTPS traffic.

Have the following available when calling Lexmark Technical Support;

• Printer model(s)

• Printer serial number

• Name and version of the solution

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LEGACY ID: HO4020