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Lexmark CS720

Lexmark CS720

Premature 88.47x or 88.48x Replace Toner Cartridge Error Code and/or Loud Clicking / Grinding Noise

Issue Description:

These error messages refer to premature replacement of the toner cartridge even if there is still some coverage left. The x in the error code (88.47x or 88.48x) refers to the toner cartridge that needs to be replaced:

  • 88.47

    C

    or 88.48

    C - Cyan

    toner cartridge

  • 88.47

    M

    or 88.48

    M - Magenta

    toner cartridge

  • 88.47

    Y

    or 88.48

    Y - Yellow

    toner cartridge

  • 88.47

    K

    or 88.48

    K

    - Black

    toner cartridge

Note:

Click the link to play a sample file of a loud clicking / grinding noise that may accompany these errors.

Solution:

  1. Perform a power-on reset (POR) on the printer and check if the issue persists. If the issue persists, proceed to Step 2.

  2. Reseat the affected toner cartridge and lightly shake it in all directions and place the toner cartridge back into the printer and check if the error message has been cleared. If the issue persists, call Lexmark Technical Support.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO8645

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