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Lexmark CS728

Lexmark CS728

RegisterMe: Authenticating via LDAP not working using SSL

Issue description

After updating firmware to EC1(FW3 - .30.58) and authenticating with a Pharos 4.2 server, both eDAS and RegisterMe reveal an LDAP bind failed authentication error message.

Upon further investigation:

Port used...

With app...

Server connection...

3269 LDAP Server Settings

eDAS

Failed

636

Register Me

Failed

3268 (non-SSL)

eDAS

Accepted

389 (non-SSL)

Register Me

Accepted

This proved LDAP configuration settings were valid but that an issue resided with an SSL connection to the server.

Solution

Update your version of eDAS to 4.1.3 and RegisterMe to 4.0.5. These latest app versions are in the Virtual Solutions Center (VSC) and compatible with FW3 (PP, YK, CB, ATL.030.058a, and above).

If the issue persists, search for more information related to this issue or contact support for further assistance.

**LEXMARK PARTNER & TSC AGENT SECTION**

LEGACY ID: SO8053

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