Affected Products:
Single-Function: C4150, CS720, CS725, CS727, CS728
Multifunction: CX725, CX727, XC4143, XC4150, XC4153
Issue Description:
When printing a document, vertical white lines appear on a colored page. These white lines can appear on a specific color or a combination of colors, depending on the cause of the issue.
Vertical white lines on a colored page
Solution:
Touch the Status/Supplies icon in the printer’s Control Panel. Check the supply status and replace those that are low or empty.
Proceed with the next step if all supplies still register sufficient amounts.
Print the Print Quality Samples. From the Control panel, navigate through: Settings > Report > Print Quality Pages.
Enter the settings menu: Print > Quality > Advanced Imaging > Color Adjust > Start, and print a test page.
Note: Color Adjust can be performed at the control panel or the embedded web server (EWS)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8259