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Lexmark MS711

Lexmark MS711

Unable to print PostScript files via PlanetPress design app

What you will see

You cannot print any document from the PlanetPress Design app or any PostScript (PS) file generated by the same app through File Transfer Protocol (FTP) or direct printing via a PostScript driver.

When enabling print PS error, it prints a page with the following message:

Note:  An x denotes any number within a given printer model series.

Solution

Update the PlanetPress Design app to version 7.5.3. Please contact your next level of support or visit PlanetPress website for contact information.

Note:  The third-party contact information found in this article is provided to help you find technical support. This contact information may change without notice. Lexmark does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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